Play With Care

Responsible Gaming

Last updated: 1 August 2026

At Ignisdrake, gaming is meant to be a thrill — never a burden. We are committed to providing a safe environment and to helping guests keep play within healthy limits. The fire should warm you, not consume you.

Our Commitments

• We admit only guests aged 21 and over to the salons and verify identification.
• We train our floor staff to recognise signs of distress and to offer support discreetly.
• We do not extend credit to guests who have requested limits or self-exclusion.
• We display responsible-gaming information throughout the property.

Tools Available to You

• Deposit & time limits — set personal limits with your casino host at any time.
• Cool-off period — request a temporary break from play, from 24 hours to 30 days.
• Self-exclusion — voluntarily bar yourself from the salons for 6 months, 1 year, or permanently.
• Marketing opt-out — remove yourself from all gaming-related promotions.

To activate any of these tools, speak with any host or email care@ignisdrake.online.

Signs to Watch For

Consider taking a break if you find yourself gambling more than you intended, chasing losses, borrowing to play, or feeling anxious about your play. These are common signals that it is time to step back.

Where to Get Help

If you or someone you know may have a gambling problem, confidential help is available 24/7:

• National Problem Gambling Helpline: 1-800-522-4700
• Text: 800GAM to 53342
• Online: ncpgambling.org

Know your limits. Play for the joy of it.